06 Aug

Philippines: Multi-Lingual Capacities In Bloom

In 2011, the Philippines proven its competitiveness as it surpassed India as the World’s top destination for Call Center Outsourcing. The country now caters to multilingual call centers offering namely Bahasa, Japanese, Mandarin, Cantonese, Korean and Vietnamese languages as its outsourcing expertise.

call center philippines

Filipinos are not only proficient in English, Tagalog, and other Philippine dialects. Our proficiency in speaking foreign dialects gives the opportunity for call center companies to establish contact services in multiple languages. The talent opens doors for the Korean Call centers, Bahasa Call Center, Japanese Call centers, Vietnamese centers, and Mandarin Call Centers to be established right here in the Philippines.

Usually, these foreign languages were learned by Filipinos who completed schools with a foreign language as part of the curriculum, some grew up in a multicultural environment where speaking external languages are on a daily basis.

Some training centers also provide multilingual coaching and exercises for candidates as this opens broad opportunities and earn more than a regular English-speaking agent. Most multi-lingual centers employ a number of expats and foreign nationals residing in the Philippines who speak the native tongue of their customers.

With foreign language fluency and a neutral accent, Asiatel sees the capacity of our skillful Filipinos and therefore opens opportunities in Bahasa, Mandarin, Korean, Japanese, and Vietnamese call centers. Outsourcing a multi-lingual call center in the Philippines is an ideal, cost-effective, and rewarding strategy you can grab today.

There is also a possibility of importing labor from the neighboring countries in case the client is looking for managers that can speak local languages. With new industries such as blockchain and cryptocurrencies picking up steam, the need for having a multilingual call center under one roof is becoming very important.

At Asiatel Outsourcing, we specialize in the bespoke solution to bring multilingual speakers under one roof. Let us know your insights, at bd@athl.com.hk

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