NOC Outsourcing Services
Asiatel Outsourcing has a separate division for NOC outsourcing services. We have a good experience and long vintage of handling the NOC outsourcing and our current campaigns are working on live high revenue business platforms. So, we understand the criticality of NOC services and how a resolution can have an impact on customer satisfaction and there by having impact on long term revenues.
Our team consist of experienced Engineers and Specialists that are well trained to handle the complete life cycle management of NOC functionalities.
The services consist of:
Event Monitoring
Event Management
Incident / Task Management
Resolution of Incident / Trouble Tickets
Customer and Bespoke NOC Services
Change Management
Integration Services
Open a dialogue and write to us bd@athl.com.hk and we can give you our plan for execution