18 Jun

Leave It To The Experts: Outsourcing Your Day To Day Operations To Us

Leave It To The Experts: Outsourcing Your Day To Day Operations To Us

Most foreign businesses can fulfill common daily roles but still outsource services from BPO companies in the Philippines due to the lack of skills to launch and handle new activities, others are grappling to manage their everyday operations due to insufficient resources, some are searching for ways to minimize operational costs while getting more jobs done and there are companies who already have too much on their plate and needs to hire someone to take care of some laborious tasks.  Regardless of the reasons, it is indeed obvious that outsourcing to the Philippines brings valuable opportunities and provides support to satisfy some business’ incapacities to do certain roles.

Don’t delay the success of your business by trying to fulfill unfamiliar tasks. Leave the management to us. Here’s what Asia Telecom Holdings can do for you:

Why Us?

ATHL is one of the agile bpo companies in the Philippines that brings exceptional knowledge and delivers innovative solutions closer, no matter where you are in the globe, whenever you need it. Guided by our years of experience, we retain our spot as the global leader in extraordinary business processes served with human touch and high technology combined. With our hundreds of skilled individuals, cost-effective packages and matured technology infrastructure, we can help you advance your brand through the following outsourcing services:

Call Center Services

Being one of the top bpo companies in the Philippines offering voice services, we are able to deliver clear and accurate information, sell solutions to customers from the first call onwards. Our diversified sales campaign includes:

  • Appointment Setting
  • Outbound Sales
  • Inbound Sales
  • Collections
  • Market Surveys
  • Customer Service

Creative Services

Expect effective marketing results from our creative services focused in making you and your brand standout! ATHL creates its own brand and division named Virtuoso Creative Solutions, delivering:

  • Print and Marketing Collaterals
  • Social Media Design and Content
  • Blog write-ups and Graphics
  • Web development
  • Corporate branding

NOC and Tech Support

Our team consists of well-trained, actual work-exposed Engineers and Specialists that are capable of handling full cycle NOC and IT processes and functionalities.

Our NOC services include:

  • Event Monitoring
  • Event Management
  • Task Management
  • Trouble Ticketing
  • Customer and Bespoke NOC Services
  • Change Management, and;
  • Integration Services

Our IT Helpdesk includes services from the basic Level 1 to Level 3.

Level 1

  • Basic Troubleshooting
  • Password Reset
  • Printer Configurations
  • Break/Fix Instructions
  • Ticket Routing

Level 2

  • Troubleshooting
  • Hardware Repair
  • Software Installations

Level 3

  • Creation of customized programs as based on the client’s needs and IT setup.

Back Office Support

Boost efficiency by outsourcing your support roles. Our Back Office Services includes:

  • Data Entry
  • Web and Data Research
  • Form Processing
  • Order Taking
  • Content Moderation for online platforms
  • Back-end Processes

Ready to intensify your business presence in Asia?  Seek help from the experts. Connect with us at bd@athl.com.hk

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