21 Jun

What Is an Outbound Call: Call Center Best Practices

An outbound call center is a domain or organizational function that uses telephone based agents whether customer service employees and/or sales representatives to conduct outgoing calls to third parties, such as customers, prospects, or other companies. Outbound call centers might specialize on making outbound calls or mix outbound and...

26 May

Why Should You Be Interested in Custom Software Development?

What is the definition of custom software development? The process of creating, implementing, and maintaining software that matches the special needs of an individual or group of users in an organization is known as custom software development. It is often created in-house or outsourced to a third-party contractor. This...

23 May

Key Steps in Software Development That Every Programmer Should Know

Going through any type of software development build may be intimidating, and it can be considerably more so for people who lack technical knowledge or familiarity with the development process. Fortunately, you don’t have to devote a significant amount of time to become familiar with every aspect of the...

19 May

How Does Outbound Call Center Services help Your Company?

In the call center industry, while there are several technical terms and acronyms, however, the two of the most prevalent terms since the 1990s have been Inbound and Outbound. An inbound call center is the one that receives a call and an outgoing call center is the one that...

12 May

Good Reasons for Outsourcing to the Philippines

The Business Process Outsourcing (BPO) industry has been one of the leading stars of the country’s economy over the last 2 decades. In this process, the Outsourcing industry employs more than 1.5 million people generating close to US $30 Bn annually in revenue The success of the Philippines’ outsourcing...

02 May

Call Centers in Philippines: Top Outsourcing Choice for SMEs

More organizations in the United States, the United Kingdom, Australia, and other developed markets are opting to use business process outsourcing services in the last few years. The advantages clearly outweigh the disadvantages of managing in-house operations. There are currently call center compaines in the Philippines, India, Pakistan, and...

27 Apr

Why Should You Hire a Virtual Assistant in the Philippines?

Any growing business and its senior management need support in the non-core areas of operations. This is the best way to optimize the time value of its senior management. This is where Virtual assistants enter to relieve senior management of the mundane but nevertheless very important organizational tasks. Over...

21 Jul

4 Customer Service Functions You Can Outsource

Fun Fact: Satisfied customers lead to more money. You already knew that, didn’t you? But what happens when every part of your business seems to howl for attention? Can you still attend to your customers’ inquiries when you have so much on your plate? Sometimes, you can’t. You cannot...

29 Jun

8 Reasons Why You Should Outsource to Philippines

Whenever we intend to expand abroad and hire personnel in other countries, we must first learn about the local culture, business practices, and operational variations. The business of outsourcing in the Philippines has been the source of economic growth in the entire Southeast Asian countries that consists of more...

18 Jun

Leave It To The Experts: Outsourcing Your Day-To-Day Operations To Us

Most foreign businesses can fulfill common daily roles but still outsourcing Solutions from BPO companies in the Philippines due to the lack of skills to launch and handle new activities, others are grappling to manage their everyday operations due to insufficient resources, and some are searching for ways to...

© Copyright 2019 by Asiatel Outsourcing. All Rights Reserved.