25 Jun

8 Effective Outbound Telemarketing Strategies

Outbound Telemarketing and telesales are not the same things. The latter entails conducting business over the phone. Telemarketing, on the other hand, is all about generating leads. It can be used for market research (for example, polling decision makers’ opinions) or just to gather proper information for other marketing...

21 Jun

Options for Setting up a Call Center in the Philippines

The businesses are competitive in free markets and this is exactly the fact that delivers value to the customers. The main customer of the Philippines outsourcing industry are the companies from the countries such as North America, Europe and Australia. All these economies are well governed markets with good...

21 Jun

What Is an Outbound Call: Call Center Best Practices

An outbound call center is a domain or organizational function that uses telephone based agents whether customer service employees and/or sales representatives to conduct outgoing calls to third parties, such as customers, prospects, or other companies. Outbound call centers might specialize on making outbound calls or mix outbound and...

17 Jun

What to Expect When Partnering a Call Center Outsourcing Company

AsiaTel is the leading Call Center Outsourcing company in the Philippines. The commercial world is changing at a breakneck pace. To maintain a competitive edge in times of fast change and transition, businesses must remain laser-focused on their core strengths while also being able to innovate and flex with...

26 May

Why Should You Be Interested in Custom Software Development?

What is the definition of custom software development? The process of creating, implementing, and maintaining software that matches the special needs of an individual or group of users in an organization is known as custom software development. It is often created in-house or outsourced to a third-party contractor. This...

23 May

Key Steps in Software Development That Every Programmer Should Know

Going through any type of software development build may be intimidating, and it can be considerably more so for people who lack technical knowledge or familiarity with the development process. Fortunately, you don’t have to devote a significant amount of time to become familiar with every aspect of the...

19 May

How Does Outbound Call Center Services help Your Company?

In the call center industry, while there are several technical terms and acronyms, however, the two of the most prevalent terms since the 1990s have been Inbound and Outbound. An inbound call center is the one that receives a call and an outgoing call center is the one that...

12 May

Good Reasons for Outsourcing to the Philippines

The Business Process Outsourcing (BPO) industry has been one of the leading stars of the country’s economy over the last 2 decades. In this process, the Outsourcing industry employs more than 1.5 million people generating close to US $30 Bn annually in revenue The success of the Philippines’ outsourcing...

02 May

Call Centers in Philippines: Top Outsourcing Choice for SMEs

More organizations in the United States, the United Kingdom, Australia, and other developed markets are opting to use business process outsourcing services in the last few years. The advantages clearly outweigh the disadvantages of managing in-house operations. There are currently call center compaines in the Philippines, India, Pakistan, and...

27 Apr

Why Should You Hire a Virtual Assistant in the Philippines?

Any growing business and its senior management need support in the non-core areas of operations. This is the best way to optimize the time value of its senior management. This is where Virtual assistants enter to relieve senior management of the mundane but nevertheless very important organizational tasks. Over...

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