27 Oct

Different Telemarketing Outsourcing Pricing Models

The continuing demand for a reliable outbound call center demonstrates how third-party telemarketing providers have been helping foreign companies boost productivity and save operational costs. The average cost of hiring outsourced services of BPO companies in the Philippines and Asia region is between $8-$14. The pricing structure also depends...

18 Oct

Facts About BPO Philippines That SMEs Should Know

The BPO sector contributes billions to the Philippine economy annually and provides jobs to more than 1.3 people all over the country. Over the years, even during the pandemic, the industry remains stable, with forecasts showing that it still has a lot of scalability in the coming years. BPO...

13 Oct

How Telemarketers Approach B2B Leads

Telemarketing is a valuable tool for businesses, but it can also be a bit of a headache. You need to find the right people to call and figure out how to get them on the phone and keep them there long enough for your pitch. However, just because it’s...

27 Sep

Advantages of Outsourcing Your Business Functions

  Call center outsourcing has been a popular and effective way for companies to improve their customer service and field sales teams. Call centers have become more efficient with technology, but the best call center systems in the world cannot replace a knowledgeable agent who can handle your customer’s...

21 Sep

Outsourcing Chat Support & Customer Service

  Hiring outsourced chat support customer service agent may be your option whether you’re staffing up for the big Christmas rush or related occasions or just looking for a way to boost capacity in your customer service team. Consider that the sooner you reply to a consumer who needs...

12 Sep

Customer Service Outsourcing: SME Customer Service

Customer satisfaction leads to better sales, a higher retention rate, the existing clients’ loyalty, and capturing of new prospects’ interest. Every business owner knows that providing an excellent service or product contributes to customers’ great buying experience. It is crucial to keep this experience consistent by understanding the essence...

12 Jul

5 Reasons to Outsource eCommerce Customer Support

Historians will have a multitude of social phenomena to evaluate as they reflect on the COVID-19 epidemic in the coming years. The effect of prolonged lockdowns on mental health. The change of workplace spaces as a result of more remote working. The significance of social media in the spread...

01 Jul

The new benchmark for B2B Sales

Business-to-consumer (B2C) sales have shifted dramatically in recent years. The internet has made strides in providing new channels for customers and enhancing the information available to them 24 hours a day, seven days a week. The epidemic prompted an avalanche of B2C digital transformation projects to help businesses withstand...

25 Jun

8 Effective Outbound Telemarketing Strategies

Outbound Telemarketing and telesales are not the same things. The latter entails conducting business over the phone. Telemarketing, on the other hand, is all about generating leads. It can be used for market research (for example, polling decision makers’ opinions) or just to gather proper information for other marketing...

21 Jun

Options for Setting up a Call Center in the Philippines

The businesses are competitive in free markets and this is exactly the fact that delivers value to the customers. The main customer of the Philippines outsourcing industry are the companies from the countries such as North America, Europe and Australia. All these economies are well governed markets with good...

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