16 Jul

Reasons to Consider Working in a Call Center

Most of us think that working in a call center is a tiring, tedious job, receiving load of calls, handling customers of different mood and attitude. But still, most Filipinos opt to be part of the said industry and here are only few of the absolute reasons:   No...

06 Jul

Philippines as Asia’s Outsourcing Powerhouse

Today, Philippines as Asia's Outsourcing is continuously expanding, contributing to its economy in a big way. Among other countries, Philippines has now taken the lead and been ranked as the topmost choice for Business Process Outsourcing all over the world. Listed below are few things Philippines has to...

29 Jun

Inbound-Outbound Calling and Ways to Succeed in Both

Answering phone call seems easy. But for Call Centers, such phone calls are diamonds, possible market. Hence, a flourished customer-agent communication is the primary key to closing the deal.

11 Jun

Design Outsourcing in the Philippines: Getting Your Stories Told

In today’s fast-paced digital era, professionals and businesses are now given limitless access to various creative and design mediums that as well let us explore fresh and quality ways and ideas to market our company’s brand and its service.

04 Jun

Finding the Perfect Seat Leasing: Things You Might Need to Consider

Putting up a business requires valuable time and resources. From identifying the location, aesthetics, recruitment of qualified members and securing local legal permits. This as well includes keeping up with utilities and payroll.

25 May

What is Outsourcing and how does it Actually Work?

Outsourcing is simply the process of obtaining a third-party institution to perform partial business functions instead of hiring an in-house employee or department.

19 Dec

Creative Process Outsourcing & Creative Services

With the phenomenal penetration and acceptance of Internet, the marketing of any business is going through a 180 degree shift. The growth of smart phones has altered the marketing space for ever.

07 Dec

Technical and Customer Support for Consumer Product Companies

With rapidly advancing technologies across industry, the landscape of consumer products has changed with more intricately technical products. The ones who was inclined towards new technology have an advantage in using these products.

22 Nov

VOIP Technical Support

VoIP is a big business. There are multiple categories of players catering to the wide ranging market. The players include Tier 1 Mobile carriers going down to Tier 3 carrier which cater to more fragmented and smaller market niches.

26 Oct

Technical Support Campaign

After sales support forms one of the most important basis for ensuring long term success of a business. As it is said “Happy customer is the best advertisement” and the converse is also true that a disgruntled customer can create a poor image of the company and its products....

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