20 Jan

What Effect Does Outsourcing Have on Your In-House Employees?

Outsourcing is a great way to save money, but you might be surprised at naysayers making you think about how much this can cost you. They’ll tell you that when you outsource, your company can no longer control its destiny because it relies on another company to complete a...

06 Jan

Role of Virtual Assistant in Your Business

Hiring reliable people to do these tasks will help operations flow smoothly if your business runs significantly on repetitive administrative work. If you will do these tasks yourself, not only is it time-consuming, but it takes your focusaway from the fundamental goal of every business, which is to grow...

29 Dec

Relevance of KPI and SLA for Philippine BPO

BPO is a business process outsourcing model many Philippine companies use to run their operations. However, some myths are associated with BPO companies in the Philippines and how it is being implemented. One of these myths is that BPO only involves call centers and other customer service agents and...

22 Dec

Benefits of Ecommerce Outsourcing Service For SMEs

Are you an entrepreneur who finds your business thriving? Is your enterprise growing to a point where you need more workforce to keep it running? You’re weighing different options asking yourself if an outsourcing agency, like BPO companies in the Philippines, suits your company.  Outsourcing services have pros and...

18 Dec

Savings Potential of Outbound Telemarketing Services

Hiring BPO companies in the Philippines has become a popular business decision for many foreign companies and entrepreneurs. It is a practical option for those who want to expand their operations in the global market. Choosing a trusted provider in developing nations like the Philippines also helps business owners...

27 Oct

Different Telemarketing Outsourcing Pricing Models

The continuing demand for a reliable outbound call center demonstrates how third-party telemarketing providers have been helping foreign companies boost productivity and save operational costs. The average cost of hiring outsourced services of BPO companies in the Philippines and Asia region is between $8-$14. The pricing structure also depends...

18 Oct

Facts About BPO Philippines That SMEs Should Know

The BPO sector contributes billions to the Philippine economy annually and provides jobs to more than 1.3 people all over the country. Over the years, even during the pandemic, the industry remains stable, with forecasts showing that it still has a lot of scalability in the coming years. BPO...

13 Oct

How Telemarketers Approach B2B Leads

Telemarketing is a valuable tool for businesses, but it can also be a bit of a headache. You need to find the right people to call and figure out how to get them on the phone and keep them there long enough for your pitch. However, just because it’s...

27 Sep

Advantages of Outsourcing Your Business Functions

  Call center outsourcing has been a popular and effective way for companies to improve their customer service and field sales teams. Call centers have become more efficient with technology, but the best call center systems in the world cannot replace a knowledgeable agent who can handle your customer’s...

21 Sep

Outsourcing Chat Support & Customer Service

  Hiring outsourced chat support customer service agent may be your option whether you’re staffing up for the big Christmas rush or related occasions or just looking for a way to boost capacity in your customer service team. Consider that the sooner you reply to a consumer who needs...

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