4 Customer Service Functions You Can Outsource
Fun Fact: Satisfied customers lead to more money. You already knew that, didn’t you? But what happens when every part of your business seems to howl for attention? Can you still attend to your customers’ inquiries when you have so much on your plate? Sometimes, you can’t. You cannot...
8 Reasons Why You Should Outsource to Philippines
Whenever we intend to expand abroad and hire personnel in other countries, we must first learn about the local culture, business practices, and operational variations. The business of outsourcing in the Philippines has been the source of economic growth in the entire Southeast Asian countries that consists of more...
Leave It To The Experts: Outsourcing Your Day To Day Operations To Us
Most foreign businesses can fulfill common daily roles but still outsource services from BPO companies in the Philippines due to the lack of skills to launch and handle new activities, others are grappling to manage their everyday operations due to insufficient resources, some are searching for ways to minimize...
Here’s How You Can Generate Leads Through Cold Calling
Cold calling may be one of the oldest ways, yet still the most effective technique for telemarketing and appointment setting companies to generate leads. Unlike any other options available today such as social media and email newsletters, cold calling allows you to directly communicate with your prospect customers, be...
Essential Ways to Manage Your Remote Call Center Staff
The remote work trend has officially kicked in and has become a popular choice for different industries today, including the outsourcing and call center industry. Thanks to technology and cloud connectivity, the transition from a typical office set up to a virtual, work from home call center is made...
Telemarketing For Your Business
When a company is looking for an opportunity to grow, Telemarketing is often their top option. Though it is considered to be one of the oldest forms to market, the initiative of reaching a prospect through phone calls is still proven to increase sales. Here we have gathered some...
The Guide to Hiring Remote Employees for your Virtual Office
Finding the right remote staff can be a lot more difficult than recruiting people for an office-based contract. While the traditional recruitment requires a series of personal interviews, hiring the perfect candidate for a work from home set up is usually done online, which makes it harder for employers...
6 Important Tips for a Successful B2B Appointment Setting Process
B2B appointment setting is one of the processes a company needs in order to establish partnership and generate profit from other large businesses. It involves an activity where in-house sales representatives or outsourced appointment setting services connect to executives and company decision makers through cold calls, emails or reach...
Outbound Sales: Steps, Tips, and Techniques to do it Better
Most companies today are discarding their outbound strategies and opt inbound sales where potential customers reach out to get to know more about the product they offer. While inbound sales may only be feasible for big and well-established companies, waiting and relying on your prospects to find you might...
The Financial Benefits of Hiring Work from Home Staff for Your Call Center Empire
When we talk about work from home call center jobs, we usually think of the ways it benefits employees. For an average staff, working from home means reduced exposure to daily rush hour commutes, increased productivity and a balanced professional and personal life. But what we seldom talk about...