The Financial Benefits of Hiring Work from Home Staff for Your Call Center Empire
When we talk about work from home call center jobs, we usually think of the ways it benefits employees. For an average staff, working from home means reduced exposure to daily rush hour commutes, increased productivity and a balanced professional and personal life. But what we seldom talk about...
Stress Management Techniques for Work From Home Call Center Staff
The health risks brought about by the Coronavirus pandemic has forced big and small call center companies around the world to make an immediate change on its routines and structure. Work from home arrangement for employees have been made necessary to at least minimize exposure and prevent the transmission...
Qualities of the Best Call Center Partners in the Philippines
A business can only tell that outsourcing in the Philippines is a success when it has found the right outsourcing partner. Most companies that are new to the industry might have to jump between one call center to another before finding the right one that will meet its current...
Notes on Outsourcing NOC Services
I. As defined by extnoc.com, a Network Operations Center or NOC (pronounced as “knock”) is a centralized location where a company and their staff can provide supervision 24 hours a day to help monitor and manage a company’s services, databases, external services, firewalls, and network. II. It is where...
Options for Outsourcing: Telesales, Lead Generation & Survey
Starting up a new business is quite demanding. It requires massive time, effort, skills and of course, money. Owners will also encounter challenging decisions when it comes to managing the different areas especially when the business starts operating. In most cases, business owners opt to handle tasks internally, hire...
The Different Types of Firewall Explained
It is in the 1960s when the internet is first introduced to the world. Since then, it has brought dramatic changes in our daily lives. With the entertainment it brings at home and the convenience it lets us experience at work, surely, the internet deserves a perfect spot on...
Some Psychological Tricks for an Effective Email Newsletter
You might be surprised that with all these Instagram stories, Snapchat tools and Facebook features, email newsletter is still hailed as one of the most effective forms of marketing today. Sure, social media feeds are fun and new, but when we’re talking about power and hard conversions, we can...
Website Marketing 101: Definition and its Importance
In this era, having a website for your business is a must. It is a great way of putting your business in a platform where there is a sure audience. But that should not stop there. It requires a good marketing strategy to fully utilize the power and the...
Twitter Marketing: Tips on Establishing Brand Through Twitter
Twitter is known for its micro-blogging capabilities. In just 280 characters, the 330 million active users of this platform can deliver their message, news, promotion and even their own personal thoughts through Tweets. But with the limit of message and media that can be posted on this popular social...
Establishing LinkedIn Marketing Strategy
With over 500 million professional profiles floating across the platform, there is a need for an effective strategy to capture a particular set of audience. This quantity, no matter how huge it is, would still choose to scroll down through their timeline if the strategist toned down their game....