As we are all aware of, Telesales is now an ubiquitous activity that allows most companies to sell products and services through telephone conversation.
There is nothing more frustrating than poor technical support in times of need.
Unlike any other common voice call center practices, Chat Support attends to and resolves customer issues through chat, this saves customers from long waiting time just to speak with a representative.
There is nothing more frustrating than poor technical support in times of need. Customer inquiries and issues are being relied to Customer Support but unfortunately, more companies are not yet fully equipped with help desk support solutions due to budget restrictions, this usually occurs with start-ups and SMEs.