26 Oct

Technical Support Campaign

After sales support forms one of the most important basis for ensuring long term success of a business. As it is said “Happy customer is the best advertisement” and the converse is also true that a disgruntled customer can create a poor image of the company and its products....

23 Oct

Hybrid Chabot’s – The Future of Customer Service By Jas Anand

Technological changes are driving new frontiers in trade and industry. The new age businesses are creating a new level field across industries. The traditional business are facing competition and there has never been more need for innovation and nimbleness to hold on the market share.

09 Oct

Seat Leasing vs. Managed Operations (or Co-Sourcing)

As per article dated October 2, 2017 in Nikkei Asian Review, Philippines accounted for 12.6 % share in the global outsourcing market in 2016 and recorded revenues of US$ 23 Bn with direct employment to 1.3 million people.

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