Telecalling – Acquire Innovation with Specialized Support Services
Expansion of a business to an unfamiliar country is never an easy job, as one is never sure about the deal of the products that has been received. Before investing your earned amount for business extension in a new country, it’s always better to engage people’s interests and understand the demand of your product. This […]
Call Center Outsourcing Trends In Telecom Industry
Today, businesses are facing new challenges – to meet the ever-increasing expectations of their customers in 2015. Today’s technology-savvy customers desire the best customer experience that can be delivered from a multi-channel and multi-lingual contact center. However, it is difficult for small and medium scaled businesses to determine and fit an in-house, multilingual, multichannel call […]
Beginner’s Guide to Inbound Lead Generation
Marketing strategies have changed a lot in the last two years. If your company still focuses solely on outbound “push” marketing methods such as direct mails, telemarketing, print ads, radio or TV, you need to catch up the present inbound customer service. For the last several years, many companies have proven that inbound marketing is […]
Inbound Marketing Vs. Outbound Marketing
If you’re into a well-established business sector, then you will definitely know the importance of marketing in spreading your company’s services and products. This indicates that your company’s success relies hugely on your marketing campaign. The wide use of outbound marketing is the most common strategy that has quickly changed in the last few decades. […]
6 Tips for Enhanced Telesales
Nowadays, everyone is aware of telemarketing services that help make appointments with potential customers. But have you heard of telesales? What is telesales? Telesales is a service task that you use to sell your products and services to customers directly through a telephone conversation. In telesales, the entire selling process, including the payment transaction can […]
Best Practices for Call Center Services – Asiatel Outsourcing
Possessing an active call center can be a valuable and cost-effective tool for any business to utilize their resources. Unfortunately, sometimes your businesses are bound to the past of automated scripts, prolonged waits on hold and impersonal communication. Here, your call center is the primary key role of interaction between your company and its customers. […]
How to Select a Call Center?
Growing businesses have multiple requirements on the front office and the back office needs. The call centers are a proven tool for both sales and customer service. However, the use of call centers is not just restricted to these two functions. Call centers can play a vital role in customer maintenance, collections and B2B network […]
Top 4 Reasons Offshore Outsourcing your Business Is A Smart Move
Offshore outsourcing is the best practice of hiring an external organization to perform major business functions in a country other than the one where the services or products are actually established. Offshore outsourcing is a relatively fast business phenomenon that continues to transform real economies. Offshore outsourcing call center services relocate the business functions from […]
6 Major Facts for Better B2B Telemarketing
B2B Telemarketing is a wide collection of services designed to enhance brand awareness and generate new leads and opportunities via direct communicative conversations with potential customers. B2B telemarketing services may adopt an outbound cold call conversations approach in line with telesales, but each call possesses multiple purposes that include appointment setting for inner sales teams, […]
Top Reasons to have Outsourced Call Center Services
Outsourced call center services are an essential part of any type of business. Call centers are one of the most important human aspects of customer service and deal with customers effectively and empathically. Sometimes, staying focused on your company’s core competencies can often leave you without time to manage and handle your call center operations […]