27 Feb

Types of BPO’s in Philippines

On a high level, the outsourcing industry is the single largest organized employer in the Philippines and is estimated to provide employment to 1.3 million workers as per 2016 figures. The World Bank and other industry experts forecasted a continuing bright future for the industry, with earnings projections that...

21 Feb

Options for Setting up a Call Center in the Philippines

The businesses are competitive in free markets and this is exactly the fact that delivers value to the customers. The main customer of the Philippines outsourcing industry are the companies from the countries such as North America, Europe and Australia. All these economies are well governed markets with good...

16 Feb

Data Entry Services

Businessmen & entrepreneurs may find it extremely tedious and challenging to maintain data and keep a proper track record of the same. Sometimes to avoid fixed cost on manpower may not allow them the luxury to hire in-house employees to handle that job. In such cases, either they do...

10 Feb

Why & How to setup a Call Center or Outsource?

If you are racking your brains as to how to set up or outsource your call-center saving both on time and productive resources. We must explore a number of options so that we can establish clear reasons why we need to outsource call centers in the first place. Though...

31 Jan

Philippines Business Process Outsourcing Industry Riding On Inherent Advantages

With the advent of globalization, our world today has become borderless. It is ‘borderless’, in a sense, because freer flow of goods and services is now evident practically in all parts of the world. This global configuration that we have as of the moment was mainly brought about by...

24 Jan

Statistics of Business Process Outsourcing in the Philippines

This blog contains the important statistics pertaining to the business process outsourcing in the Philippines. The figures are compiled from publicly available information from various credible sources. As per Oxford business group, “the global BPO industry is forecasted to be worth $250bn by 2020 and the Philippines is seeking...

14 Dec

Telecalling – Acquire Innovation with Specialized Support Services

Expansion of a business to an unfamiliar country is never an easy job, as one is never sure about the deal of the products that has been received. Before investing your earned amount for business extension in a new country, it’s always better to engage people’s interests and understand...

11 Dec

Call Center Outsourcing Trends In Telecom Industry

Today, Businesses are facing new challenges – to meet the ever increasing expectations of their customers in 2015. Today’s technology-savvy customers desire the best customer experience that can be delivered from a multi-channel and multi-lingual contact center. However, it is difficult for small and medium scaled businesses to determine...

09 Dec

Beginner’s Guide to Inbound Lead Generation

Marketing strategies have changed a lot in the last two years. If your company still focuses solely on outbound “push” marketing methods such as direct mails, telemarketing, print ads, radio or TV, you need to catch up the present inbound customer service. For the last several years, many companies...

08 Dec

Inbound Marketing Vs. Outbound Marketing

If you’re into a well-established business sector, then you will definitely know the importance of marketing in spreading your company’s services and products. This indicates that your company’s success relies hugely on your marketing campaign. The wide use of outbound marketing is the most common strategy that has quickly...

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